Accessibility status: Our accessibility work is ongoing. ParkingChief is working toward aligning its digital experiences with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and Section 508-aligned practices. This statement does not claim that every ParkingChief surface currently conforms.
Last reviewed: August 28, 2026
Our commitment
ParkVo, Inc. is committed to providing people with disabilities effective access to our website, parking payment experiences, customer account, mobile applications, and authenticated portals. We design and improve our digital experiences with accessibility in mind and work to remove barriers as we identify them.
Measures we take
Our accessibility practices include:
- Using semantic structure, meaningful headings, labels, and accessible names.
- Supporting keyboard navigation, visible focus, zoom, and responsive reflow.
- Reviewing text, controls, status messages, and meaningful graphics for appropriate contrast and non-color cues.
- Supporting reduced-motion preferences where motion is not essential.
- Including accessibility checks in design, development, testing, and remediation work.
Scope
This statement applies to ParkingChief digital experiences operated by ParkVo, Inc. that link to it, including parkingchief.com, Scan-to-Pay, Pay-As-You-Go, the ParkingChief customer account, sign-in experiences, authenticated administrative, operator, partner, and enforcement portals, and ParkingChief mobile applications.
Parking operators, partners, payment processors, and other third parties may provide content or services within a ParkingChief workflow. ParkVo, Inc. works with those providers when an integration creates an accessibility barrier.
Known limitations
Some legacy workflows, third-party interfaces, or operator-provided content may not yet provide an equivalent experience for every user or assistive-technology combination. We continue to identify and prioritize barriers based on user impact. Contact us if a ParkingChief experience prevents you from completing a task.
Feedback and assistance
If you experience an accessibility barrier, need information in another format, or need help completing a ParkingChief-supported task, use the support form at parkingchief.com/support.
Please include the page or feature you were using, what you were trying to do, and a brief description of the problem. You may also include your browser, device, operating system, or assistive technology if you are comfortable doing so. Do not include payment-card details or other sensitive information.
Alternative access
When a digital feature is not accessible to you, contact us. We will work with you and, where reasonably available, the applicable parking operator to identify an alternative way to access the information or complete the task.
Updates to this statement
ParkVo, Inc. reviews this statement at least annually and also when our services, accessibility practices, contact methods, or known limitations materially change. The "Last reviewed" date shows the most recent review.